Real Stories: How our Virtual PAs Transformed These Overworked Legal Professionals

Working in the legal sector is hard. There are long working weeks, countless deadlines, conflicting priorities, and piles of documentation. On top of everything, lawyers deal with challenging subjects like divorce, inheritance, and corporate deals.

Burnout in the legal sector

The high workload lawyers carry is taking its toll.

  • The 2023 Wellbeing in the Law Report found that 62% of surveyed lawyers had experienced burnout from work in the previous year.
  • A further 21% reported that they often felt stressed.

These findings echo the 2022 study by Legatics & YouGov, which reported that:

  • Over 25% of lawyers experienced stress or burnout daily.
  • Nearly 2/3 of lawyers felt their job negatively impacted their mental and physical health.

Having worked with lawyers my whole career, I’m sadly not surprised by these statistics. Often when lawyers reach out to us, it’s because they’re struggling to cope, they’re weighed down by admin and don’t have enough hours in their day. That’s where outsourcing can help.

Outsourcing – the key to reducing overwhelm in the legal sector

Outsourcing really is the quickest and most effective way to reclaim your working week and make working in a law firm more manageable.

By working with a VA, you can outsource your business admin, client onboarding, CRM, inbox management, event organisation, document editing, and more.

If you’re curious about the tasks a VA can help with – here’s a great place to start: 7 tasks lawyers should outsource to a Legal PA.

However, we understand that the best way to understand how outsourcing could help lawyers is to ask them! So, we spoke to two of our clients; T M Advocacy, and a Dubai-based law firm about what it was like to work with us.

Here are some common questions you may have about outsourcing and what our clients said in response:

How easy is it to start outsourcing?

Our goal is to make your work life more manageable, so getting started with us is easy. Tell us the tasks you’re struggling with and we’ll match you with a legal virtual assistant with skills in those areas.

I came to Kellie looking for experienced admin and I’ve had that to no end. Natalie and Nicola have both been key to the ongoing success of my firm in terms of how quickly they’ve picked up workflow. They do a lot more than just admin; their experience means they have been able to pick things up quickly and then just run with them.”  T M Advocacy

What’s it like to work with remote virtual assistants?

This is probably the main concern lawyers have. I understand – you want to know that remote team members will be able to work seamlessly with office staff. Our team are experienced at working remotely and use a range of tools to support this, and of course, they have great communication skills.

It’s so important when your Executive Assistant is remote to have a great level of communication.  Claire keeps me updated and always tells me when a task is finished for me to review the work.” Dubai-based firm

What tasks can a VA help law firms with?

Our VAs can help with a wide range of admin, documentation, CRM and marketing tasks. Here are some specific examples:

We’ve been going through our own expansion in the last 12 months, including upgrading and getting new software to meet our KYC obligations. Claire has helped configure the new software with our supplier, which has been a project in itself. It’s been great to have someone look after this and keep my time available.“ Dubai-based firm

Natalie is currently exploring a new AI tool for me. I started looking at it and now I’ve asked her to polish off the process and see if we can implement it…I’ve found a tool I like and then let Natalie take it further to see how it works. I now have the time and resources to look at these things that will push my business forward.” T M Advocacy

What are the benefits to a law firm of outsourcing to a legal VA?

We help busy lawyers to free up their time, reduce their admin stress and explore a different way of working. Here’s what our clients had to say:

It’s given me the headspace and time to go after new clients and grow. Not only that, but I have the capacity for fee-earning work because of their support.” TM Advocacy

Claire is meeting the admin need that we have and offering the support we need…Having a remote Executive Assistant works well in a very organic way.” Dubai-based firm

Want to find out more about working with us?

If you want to delve further into each of these 2 case studies click here: TM Advocacy and Dubai-based law firm.

Or check out our other case studies to discover more client feedback on our services.

Dive further into the world of outsourcing with our upcoming video series

If you want to take a more in-depth look at outsourcing from a legal perspective, you won’t want to miss our upcoming video series. The first video goes live on Tuesday 11th March, and the schedule of videos covers plenty of interesting topics:

  1. What is outsourcing? (out 11th March!)
  2. Key benefits of outsourcing to a Legal VA?
  3. How to know if outsourcing to a Legal VA is right for you
  4. How to get started with outsourcing
  5. Popular tasks to outsource
  6. Finding & Hiring a Virtual Assistant
  7. Questions to ask your virtual assistant when you interview them
  8. How to work with your new Virtual Assistant

Don’t miss it – be sure to follow Kellie on LinkedIn to see the series!

Want to discuss how outsourcing could help your law firm?

If you’ve got questions about outsourcing for law firms, or want to know how we could help, book a call today.

kelliesimpson

⚖️ Experienced Legal PA | Supporting lawyers with business admin & beyond | Also specialising in Medical, Finance & Property virtual support | Let us help you to expand & grow 🌱

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