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How to expand your team and grow your business – Part two: Growing a business
I came across a quote by business mentor and author Michael Gerber recently – “If your business can’t run without you – if you can’t safely leave your business for a few weeks – you don’t really have a business; you have a job – with overheads!” Michael’s words should resonate with any business owner. For a business…
How to expand your team and grow your business – Part one: Expanding your team
Expanding a team and growing your business are closely linked. If you want your business to grow, you’ll need to take on extra people to help with the workload. If you expand your team, your business output, capacity and infrastructure increases, which should lead to business growth. Together, these two complementary processes are critical goals…
Is your business bulletproof? How to build a resilient business (and why you need to!)
Our Founder, Kellie, shares her experiences of building a more resilient business and her five essential tips on the process. An uncomfortable reality – the high price of business ownership Running a business is hard. In the UK, entrepreneurs work an average of 50.5 hours a week. That’s 13 hours more than the average working…
How our Virtual Assistants support businesses in the legal, property, finance and medical sectors
Over the past few years, an increasing number of businesses have moved to models of online, remote, and hybrid working. This more flexible approach to work location is often good for employee work-life balance and can also reduce premises and on-costs for businesses. It has also facilitated new means of business support, including the hiring…
When is the right time to hire virtual business support & what to expect?
Outsourcing and working with virtual assistants is now a common strategy for many UK businesses. According to research by Opinium and LiveArea, 28% of UK companies are looking to outsource at least one business area in the wake of the Covid-19 pandemic. However, firms considering working with a virtual business support firm for the first…
The legal sector is changing: six predictions for law firms and lawyers in 2023
To those of us who have worked in the legal sector for a while (20+ years in my case), it’s clear that we are in a time of considerable change. As with most industries, the legal world shifted dramatically in response to the Covid-19 pandemic, but there are changes beyond this. For a long time,…
How to set and achieve your 2023 business goals
New Year, New Goals A new year is the perfect time to set new business goals that will help grow your business and focus your activities over the coming 12 months. Goals can help put you on a positive path for the year ahead and also help inspire and motivate team members. In this blog…
🎄Is your business Christmas-ready? Essential actions to keep clients & staff happy!
Many of us like to take some time off over Christmas. Staffing levels are often reduced and people are looking forward to a break. But work doesn’t necessarily stop just because it’s Christmas. So, today, we’re asking “is your business is Christmas-ready?” Do you have plans in place for maintaining essential client contact, dealing with…
How to create Standard Operating Procedures (SOPs) for your business or law firm
It takes a lot of work to keep a law firm running smoothly. Every day you and your team undertake essential actions like client communication, progressing project work, raising invoices etc. Without these taking place, your business would soon grind to a halt. But what happens if the people responsible for those tasks take holiday,…
Want to lighten your workload? What it’s like to work with us…
If you’re a busy legal professional struggling with your workload then help is hand. We understand the legal world, its terminology, processes and pressures and specialise in supporting those working in the sector. Our Director, Kellie Simpson has over 20 years of experience as a legal PA and VA. She used all this expertise…
HOW TO IMPROVE YOUR CLIENT ONBOARDING – A CASE STUDY
In a recent blog post, we highlighted how a poor client onboarding process could be costing you time and money and gave examples of what a good and poor onboarding process looks like. You can read more at: Is your client onboarding process costing you time and money? Today, we want to illustrate how you…
Is your client onboarding process losing you clients and money?
Last year I was asked to speak at the Legal Ex conference in London. Having worked in the legal sector for over twenty years I knew what a big opportunity this was. However, I also felt a responsibility to present something that would not only be interesting, but valuable, to an audience of time-stretched lawyers…