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How to set and achieve your 2023 business goals
New Year, New Goals A new year is the perfect time to set new business goals that will help grow your business and focus your activities over the coming 12 months. Goals can help put you on a positive path for the year ahead and also help inspire and motivate team members. In this blog…
🎄Is your business Christmas-ready? Essential actions to keep clients & staff happy!
Many of us like to take some time off over Christmas. Staffing levels are often reduced and people are looking forward to a break. But work doesn’t necessarily stop just because it’s Christmas. So, today, we’re asking “is your business is Christmas-ready?” Do you have plans in place for maintaining essential client contact, dealing with…
How to create Standard Operating Procedures (SOPs) for your business or law firm
It takes a lot of work to keep a law firm running smoothly. Every day you and your team undertake essential actions like client communication, progressing project work, raising invoices etc. Without these taking place, your business would soon grind to a halt. But what happens if the people responsible for those tasks take holiday,…
Want to lighten your workload? What it’s like to work with us…
If you’re a busy legal professional struggling with your workload then help is hand. We understand the legal world, its terminology, processes and pressures and specialise in supporting those working in the sector. Our Director, Kellie Simpson has over 20 years of experience as a legal PA and VA. She used all this expertise…
HOW TO IMPROVE YOUR CLIENT ONBOARDING – A CASE STUDY
In a recent blog post, we highlighted how a poor client onboarding process could be costing you time and money and gave examples of what a good and poor onboarding process looks like. You can read more at: Is your client onboarding process costing you time and money? Today, we want to illustrate how you…
Is your client onboarding process losing you clients and money?
Last year I was asked to speak at the Legal Ex conference in London. Having worked in the legal sector for over twenty years I knew what a big opportunity this was. However, I also felt a responsibility to present something that would not only be interesting, but valuable, to an audience of time-stretched lawyers…
11 top tips for organising you and your law firm
One of the reasons law firms often reach out to a legal virtual assistant like me is that they’re struggling to keep on top of their admin, processes and organisation. It’s understandable – there are only so many hours in a day and casework is always going to end up taking priority over organising your…
How I set and planned my goals and visions for 2022 in six easy steps
So many of us start a new year with great intentions. We think about our goals and maybe even make some resolutions…but is that enough to get you to where you want to be? I think where most of us go wrong, (myself included,) is not planning enough. How many of us actually sit down…
HOW I HELPED MY CLIENT STREAMLINE THEIR ONBOARDING PROCESS USING CLIO GROW
In this blog, I want to give you a detailed example of how I have used Clio Grow with one of my legal clients to streamline their onboarding process. I’ll outline the tools they were using before and how we’ve managed to bring all these different processes together with Clio. If you’ve missed the previous…
Case studies from using Clio – how I help my legal clients. Part 2 of my Spotlight on Clio series!
I’ve used a few different legal case management systems over my 20-year career working as a PA and I must say that Clio is one of my favourites. It’s one of the reasons I became a Clio Ambassador as I think it has so much potential to help legal professionals. In this blog post, I’ll…
Spotlight on Clio: tips, advantages, and case studies of using Clio in your law firm.
Part 1 | 7 Benefits of using Clio for your law firm I started using Clio last year with some of my legal clients and it has completely changed how I work! I now use Clio nearly every day to help with client intake, CRM, document management, appointment booking, billing and more. Earlier this year,…
5 reasons to work with a Virtual Assistant this summer
Summer is finally here and for many of us, thoughts are turning to holidays and long weekends away. However, when you run your own business, taking time off can seem impossible. There’s the worry of missing out on client calls and returning to an overflowing email inbox. So, for summer peace of mind this year,…