Posts by kelliesimpson
How to set and achieve your 2023 business goals
New Year, New Goals A new year is the perfect time to set new business goals that will help grow your business and focus your activities over the coming 12 months. Goals can help put you on a positive path for the year ahead and also help inspire and motivate team members. In this blog…
Read More🎄Is your business Christmas-ready? Essential actions to keep clients & staff happy!
Many of us like to take some time off over Christmas. Staffing levels are often reduced and people are looking forward to a break. But work doesn’t necessarily stop just because it’s Christmas. So, today, we’re asking “is your business is Christmas-ready?” Do you have plans in place for maintaining essential client contact, dealing with…
Read MoreHow to create Standard Operating Procedures (SOPs) for your business or law firm
It takes a lot of work to keep a law firm running smoothly. Every day you and your team undertake essential actions like client communication, progressing project work, raising invoices etc. Without these taking place, your business would soon grind to a halt. But what happens if the people responsible for those tasks take holiday,…
Read MoreWant to lighten your workload? What it’s like to work with us…
If you’re a busy legal professional struggling with your workload then help is hand. We understand the legal world, its terminology, processes and pressures and specialise in supporting those working in the sector. Our Director, Kellie Simpson has over 20 years of experience as a legal PA and VA. She used all this expertise…
Read MoreHOW TO IMPROVE YOUR CLIENT ONBOARDING – A CASE STUDY
In a recent blog post, we highlighted how a poor client onboarding process could be costing you time and money and gave examples of what a good and poor onboarding process looks like. You can read more at: Is your client onboarding process costing you time and money? Today, we want to illustrate how you…
Read MoreIs your client onboarding process losing you clients and money?
Last year I was asked to speak at the Legal Ex conference in London. Having worked in the legal sector for over twenty years I knew what a big opportunity this was. However, I also felt a responsibility to present something that would not only be interesting, but valuable, to an audience of time-stretched lawyers…
Read More