Posts by kelliesimpson
How to create Standard Operating Procedures (SOPs) for your business or law firm
It takes a lot of work to keep a law firm running smoothly. Every day you and your team undertake essential actions like client communication, progressing project work, raising invoices etc. Without these taking place, your business would soon grind to a halt. But what happens if the people responsible for those tasks take holiday,…
Read MoreWant to lighten your workload? What it’s like to work with us…
If you’re a busy legal professional struggling with your workload then help is hand. We understand the legal world, its terminology, processes and pressures and specialise in supporting those working in the sector. Our Director, Kellie Simpson has over 20 years of experience as a legal PA and VA. She used all this expertise…
Read MoreHOW TO IMPROVE YOUR CLIENT ONBOARDING – A CASE STUDY
In a recent blog post, we highlighted how a poor client onboarding process could be costing you time and money and gave examples of what a good and poor onboarding process looks like. You can read more at: Is your client onboarding process costing you time and money? Today, we want to illustrate how you…
Read MoreIs your client onboarding process losing you clients and money?
Last year I was asked to speak at the Legal Ex conference in London. Having worked in the legal sector for over twenty years I knew what a big opportunity this was. However, I also felt a responsibility to present something that would not only be interesting, but valuable, to an audience of time-stretched lawyers…
Read More11 top tips for organising you and your law firm
One of the reasons law firms often reach out to a legal virtual assistant like me is that they’re struggling to keep on top of their admin, processes and organisation. It’s understandable – there are only so many hours in a day and casework is always going to end up taking priority over organising your…
Read MoreHow I set and planned my goals and visions for 2022 in six easy steps
So many of us start a new year with great intentions. We think about our goals and maybe even make some resolutions…but is that enough to get you to where you want to be? I think where most of us go wrong, (myself included,) is not planning enough. How many of us actually sit down…
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