Your Law Firm Processes – Part One: Why are documented processes essential to your legal business’ success?

From the outside, a thriving legal business is built on solid foundations of a fantastic team, strong leadership, and plenty of hard work and determination.  They’re all essentials, but what we know from working within our clients’ businesses is that there’s another important ingredient for success that’s often overlooked – processes. In this four-part blog…

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HOW TO IMPROVE YOUR CLIENT ONBOARDING – A CASE STUDY

Hiring a Virtual Assistant

In a recent blog post, we highlighted how a poor client onboarding process could be costing you time and money and gave examples of what a good and poor onboarding process looks like. You can read more at: Is your client onboarding process costing you time and money? Today, we want to illustrate how you…

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