Posts Tagged ‘Legal Support’
How to Improve Your Client Onboarding with Clio
Onboarding is one of the most critical client-facing processes for any law firm. It applies to every client you take on, and it has a huge impact on customer experience. Get it right, and you’ll see the benefits in client retention, customer satisfaction, and reduced admin hours for your team. Get it wrong, and you…
Read MoreToo Busy for Marketing? Here’s Why Your Law Firm Can’t Afford to Be
There’s a solicitor somewhere right now who’s brilliant at what they do. They’ve got years of experience, fantastic client outcomes, and a genuine passion for helping people navigate complex legal situations. Their existing clients rave about them. But if you searched for their services online right now, you wouldn’t find them. Their website was last updated in 2019. Their social media accounts…
Read MoreI Planned a 2-Week Digital Detox and Stayed Away for 3. Here’s Why.
On 22nd December 2025, I did something that felt both liberating and terrifying in equal measure: I deleted every single social media app from my phone. No Instagram. No LinkedIn. No Facebook. Nothing. And honestly? I wasn’t sure I’d make it past Boxing Day. The Breaking Point By mid-December, I was absolutely done. My phone had become an extension of my…
Read MoreWhy I Said YES to Gold Sponsorship at Adviserly’s boutique lawyer event (and why I’m delighted I did!)
Sponsorship to me is a lot more than a logo and a quick bio in a brochure. It’s about supporting and investing in businesses, events and relationships that I believe in and want to see succeed. So, when the opportunity came up to sponsor Adviserly’s boutique lawyer event, it was an easy decision for me…
Read MoreHow to organise your law firm in 5 easy steps
There’s a quote I love by Benjamin Franklin: “FOR EVERY MINUTE SPENT ORGANISING, AN HOUR IS EARNED” It really sums up the return on your investment when you dedicate time to organisation. Plus, given that Franklin’s achievements included being a Founding Father of the US, the first postmaster general, a writer, scientist, inventor, diplomat, publisher…
Read MoreEssential tips and tools to help you work remotely with a Virtual Assistant (VA)
A VA, or in our case a virtual “Legal PA” as we like to call ourselves can help with your law firm’s admin, organisation, and processes. However, if you haven’t worked with a remote team member before, you may have concerns about practicalities. Here are my top tips and tools for hassle-free and high-performing remote-working…
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